True or False: Pages that provide a poor user experience, such as pages that try to download malicious software, should receive low ratings, even if they have images relevant to the query.

• A. True
• B. False
• C. Not applicable
• D. Depends

Answer: (A)

Safety and user experience trump relevance. If a page tries to download malicious software, it creates a dangerous and frustrating experience for the user. That kind of harm undermines trust and usability, which are central to meeting user needs. Even with images that seem relevant, they don’t compensate for the risk and poor behavior of the page. So the overall rating should be low because the page fails to provide a safe, trustworthy, and usable experience. This is why the statement is true.